Privacy policy

This Privacy Policy describes how pickiniki.com (the "Site" or "we") collects, uses and discloses your personal information when you visit or shop at the Site.

Contact


If, after reviewing this Policy, you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at hello@pickiniki.com or by mail using the details provided below:

Picki Niki GmbH, Torstraße 172, 10115 Berlin, Germany.

Collection of personal information


When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information when you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information listed below) as "personal information." Please see the list below for more information about what personal information we collect and why.

Device Information


Purpose of collection: to help the website load correctly for you and to perform analytics on website usage in order to optimize our website.
Source of collection: Automatically collected when you access our website using cookies, log files, web beacons, tags or pixels.
Disclosure for Business Purposes: Shared with our processor, Shopify.
Personal Data Collected: Web browser version, IP address, time zone, cookie information, what websites or products you view, search terms, and how you interact with the site.
Order Information
Purpose of collection: to provide you with products or services to fulfill our contract, to process your payment information, to arrange shipping and send you invoices and/or order confirmations, to communicate with you, to screen our orders for potential risk or fraud, and, if consistent with the preferences you have communicated, to provide you with information or advertising about our products or services.
Source of data collection: collected from you.
Sharing for business purposes: Shared with our processor Shopify, Meta, Pinterest, Google, Paypal.
Personal data collected: Name, billing address, shipping address, payment information (including credit card numbers, etc.), email address and phone number.
Customer support information
Purpose of collection:
Source of collection:
Disclosure for a business purpose:
Personal information collected: [INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]
Purpose of collection: for customer service.
Source of collection: collected by you
Disclosure for a business purpose: [Add all vendors used for customer support].
Personal information collected: [ADD CHANGES TO THE ABOVE INFORMATION OR ADDITIONAL INFORMATION AS NEEDED].


Disclosure of personal data
We share your personal information with service providers to enable us to provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to operate our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
[INSERT INFORMATION ABOUT OTHER SERVICE PROVIDERS.]
[INSERT THE FOLLOWING SECTION IF YOU USE REMARKETING OR TARGETED ADVERTISING]

Behavioral advertising
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example:

[INSERT ADDITIONAL] We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
[INSERT IF YOU USE A THIRD-PARTY MARKETING APP THAT COLLECTS INFORMATION ABOUT SHOPPER ACTIVITY ON YOUR WEBSITE]. We share information about your use of the Site, your purchases, and your interaction with our advertising on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may consent to depending on your location).
[We use Shopify Audiences to serve ads on our advertising partners' other websites to shoppers who have shopped at other Shopify merchants and who may also be interested in our offers. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants can provide you with offers that may be of interest to you.
(INSERT OTHER ADVERTISING SERVICES USED).
For more information about how targeted advertising works, please visit the Network Advertising Initiative ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

[INSERT UNSUBSCRIBE LINKS FOR SERVICES USED. COMMON LINKS ARE:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
In addition, you can opt-out of some of these services by visiting the Digital Advertising Alliance opt-out portal: https://optout.aboutads.info/.

Use of personal information
We use your personal information to provide you with our services. This includes: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services and offers.

Legal basis
If you are a resident of the European Economic Area ("EEA"), we process your personal data in accordance with the General Data Protection Regulation ("GDPR") on the following legal bases:

Your consent;
The performance of the contract between you and the Website;
The fulfillment of our legal obligations;
To protect your vital interests;
To perform a task that is in the public interest;
For our legitimate interests that do not override your fundamental rights and freedoms.
Retention
If you place an order through the Website, we will retain your personal data for our records until you request us to delete that data. For more information about your right to erasure, see the "Your Rights" section below.

Automatic decision making
If you reside in the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) where such decision-making produces legal effects concerning you or otherwise significantly affects you.

We [DO/DO NOT] make fully automated decision-making using customer data that has a legal or otherwise significant effect.

Our processor Shopify uses limited automated decision making to prevent fraud that does not have a legal or otherwise significant impact on you.

Services that include elements of automated decision making include:

Temporary blacklist of IP addresses associated with repeatedly failed transactions. This blacklist remains in place for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.


Your rights
GDPR
If you are a resident of the EEA, you have the right to access the personal information we hold about you, transfer it to a new service, and request that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information above.

Your personal data will initially be processed in Ireland and then transferred to non-European countries, including Canada and the United States, for storage and further processing. For more information on how data transfers comply with the GDPR, please see Shopify's GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA
If you are a California resident, you have the right to access the personal information we hold about you (also known as the "right of access"), transfer it to a new service, and request that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information above. [OR ENTER ALTERNATE INSTRUCTIONS FOR SUBMITTING REQUESTS FOR ACCESS, DELETION, CORRECTION, AND PORTABILITY]

If you wish to designate an agent to make these requests on your behalf, please contact us at the above address.

Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use various cookies, including functional, performance, and advertising cookies, as well as social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the site or move from page to page. Cookies also provide information about how visitors use the site, such as whether they are visiting for the first time or are frequent visitors.

We use the following cookies to optimize your experience on our website and to provide our services.

[Check this list against Shopify's current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]

Cookies that are necessary for the functioning of the store.
Name Function Duration
_ab Used in connection with access to the admin. 2y
_secure_session_id Used in connection with navigating through a storefront. 24h
_shopify_country Used in conjunction with checkout. session
_shopify_m Used for managing the customer's privacy settings. 1y
_shopify_tm Used for managing customer privacy settings. 30min
_shopify_tw Used for managing customer privacy settings. 2w
_storefront_u Used to update customer account information. 1min
_tracking_consent Tracking settings. 1y
c Used in conjunction with checkout. 1y
cart Used in conjunction with the shopping cart. 2w
cart_currency Used in connection with the shopping cart. 2w
cart_sig Used in connection with the checkout. 2w
cart_ts Used in connection with checkout. 2w
cart_ver Used in the context of the shopping cart. 2w
checkout Used in the context of the checkout. 4w
checkout_token Used in connection with checkout. 1y
dynamic_checkout_shown_on_cart Used in connection with checkout. 30min
hide_shopify_pay_for_checkout Used in connection with checkout. session
keep_alive Used in connection with buyer localization. 2w
master_device_id Used in connection with merchant login. 2y
previous_step Used in conjunction with the checkout. 1y
remember_me Used in conjunction with the checkout. 1y
secure_customer_sig Used in conjunction with the customer login. 20y
shopify_pay Used in conjunction with checkout. 1y
shopify_pay_redirect Used in conjunction with checkout. 30 minutes, 3w or 1y depending on value.
storefront_digest Used in conjunction with customer login. 2y
tracked_start_checkout Used in conjunction with checkout. 1y
checkout_one_experiment Used in conjunction with checkout. session
Reports and analysis
Name Function Duration
_landing_page Tracks landing pages. 2w
_orig_referrer Track landing pages. 2w
_s Shopify analytics. 30min
_shopify_d Shopify Analytics. Session
_shopify_s Shopify Analytics. 30min
_shopify_sa_p Shopify analytics related to marketing & recommendations. 30min
_shopify_sa_t Shopify analytics related to marketing & referrals. 30min
_shopify_y Shopify analytics. 1y
_y Shopify analytics. 1y
_shopify_evids Shopify analytics. Session
_shopify_ga Shopify and Google Analytics. session
How long a cookie remains on your computer or mobile device depends on whether it is a "persistent" or a "session" cookie. Session cookies persist until you stop browsing, while persistent cookies persist until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the time they were downloaded to your device.

You can control and manage cookies in a number of ways. Please keep in mind that removing or blocking cookies may affect your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies in your browser settings. For more information about how to change your browser settings or block, manage, or filter cookies, see your browser's help file or visit websites such as www.allaboutcookies.org.

Please also note that blocking cookies cannot completely prevent us from sharing information with third parties, such as our advertising partners. If you wish to exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

Do Not Track
Please note that there is no industry consensus on how to respond to "Do Not Track" signals, and we do not change our data collection and usage practices when we detect such a signal from your browser.

Changes
We may update this Privacy Policy from time to time, for example, to reflect changes in our practices or for other operational, legal or regulatory reasons.

Complaints
If you have a complaint, please contact us by email or regular mail using the details provided in the "Contact Us" section above.

If you are not satisfied with our response to your complaint, you have the right to file your complaint with the appropriate data protection authority. You can contact your local data protection authority or our supervisory authority here: [Include the contact information or website of the data protection authority in your country. For example: https://ico.org.uk/make-a-complaint/ or use fukcing google]